Disney Vaction Club (DVC) is rolling out emails to its members announcing certain policy changes aimed at juggling the various issues arising from resort closures.
The full text of the email follows, but here are the key points:
- Addressing Members who had reservations for DVC resort stays during the closure period using points that are set to expire: 2019 Use Year points for April and June that are set to expire in 2020 that were used for these cancelled reservations will be extended for one year from the current expiration date. 2018 Use Year points for April and June that were banked into 2019 and used for these cancelled reservations will be extended for 6 months from their current expiration date. This temporary policy includes ONLY expiring points that were used to book a stay between March 12 and the end of the closure period (whenever that may be) and that involve a reservation cancelled AFTER February 29.
- To counter the effect of the above on overall resort availability: Beginning today Members who want to borrow points to complete a reservation will temporarily only be able to borrow up to 50% of their future Use Year points per contract. Points already borrowed for a stay outside the closure period will still be honored, even if they are above the 50% threshold. How long this policy needs to last will be evaluated on an ongoing basis as we go forward.
- Regarding Annual Dues: While lower operating costs are anticipated because of the closures, DVC says that there are many unknowns that could result in new costs. As such, any credit to Members will be given as a part of the distribution of Annual Dues Statements for 2021 once Disney knows if a given association ends up with an operating surplus.
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Did you have a DVC stay that was affected by the closures? What do you think of these new policies? We’ve been talking a lot about how extensions would be balanced against the effect that they would have on resort availability. There wasn’t any way to make everyone 100% happy here – but in my very humble opinion these new policies seem like as fair a way as any to balance things going forward.
More information on these policy changes can be found at www.disneyvacationclub.com.